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Terms of Service

Last updated: December 5, 2025

1. Acceptance of Terms

By accessing or using StreetSmart ("the Website"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website. The Website is operated by an individual ("Operator") and is provided solely for informational purposes.

2. Nature of the Service

StreetSmart is a data visualization platform that aggregates and displays publicly available information from various New York City government databases, or, databases that require a Freedom of Information Law (FOIL) request, including but not limited to:

  • NYC Department of Housing Preservation and Development (HPD)
  • NYC Department of Buildings (DOB)
  • NYC Department of City Planning (DCP)
  • NYC Department of Finance

The Operator does not create, modify, verify, or endorse any of the underlying data. All data originates from and is maintained by the respective NYC government agencies.

3. No Warranty — "As Is" Basis

THE WEBSITE AND ALL INFORMATION, CONTENT, AND SERVICES PROVIDED THEREIN ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE OPERATOR EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, RELIABILITY, AND NON-INFRINGEMENT.

The Operator makes no warranty that: (a) the Website will meet your requirements; (b) the Website will be uninterrupted, timely, secure, or error-free; (c) the information obtained from the Website will be accurate, complete, or reliable; or (d) any errors in the Website will be corrected.

4. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE OPERATOR SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR USE OF OR INABILITY TO USE THE WEBSITE; (B) ANY DECISIONS MADE OR ACTIONS TAKEN BY YOU IN RELIANCE ON INFORMATION PROVIDED BY THE WEBSITE; (C) ANY ERRORS, INACCURACIES, OR OMISSIONS IN THE DATA DISPLAYED; (D) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS; OR (E) ANY OTHER MATTER RELATING TO THE WEBSITE.

5. Data Accuracy and Disputes

The Operator is not responsible for the accuracy, completeness, or timeliness of any data displayed on the Website. All data is sourced directly from NYC government databases and is subject to the limitations, errors, and update schedules of those sources.

If you believe any information about your property is inaccurate or displayed erroneously, you must contact the relevant NYC government agency directly to request corrections at the source. The Operator cannot and does not modify source data.

Relevant agencies for data corrections include:

  • Housing violations: NYC HPD
  • Building permits: NYC DOB
  • Property records: NYC Department of Finance
  • Zoning and land use: NYC DCP

6. Not Professional Advice

The information provided on this Website is for general informational purposes only and does not constitute legal, financial, real estate, or other professional advice. The Website should not be used as a substitute for consultation with qualified professionals.

You should not make any real estate, rental, purchasing, legal, or financial decisions based solely on information obtained from this Website. Always conduct your own due diligence and consult with appropriate professionals before making significant decisions.

7. No Relationship with Data Subjects

The Operator has no relationship with property owners, landlords, management companies, or any other parties whose information may appear on the Website. Display of information does not imply any endorsement, affiliation, or relationship. The Operator is not acting as an agent for any property owner or government agency.

8. User Accounts

Certain features of the Website require you to create an account. By creating an account, you agree to:

  • Provide accurate and current information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use of your account

You may only create one account per person. The Operator reserves the right to suspend or terminate accounts that violate these Terms.

9. User-Generated Content

The Website allows users to submit content including building reviews, ratings, and rent information ("User Content"). By submitting User Content, you:

  • Represent that you have the right to submit such content
  • Represent that your content is truthful and based on your actual experience
  • Grant the Operator a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, display, reproduce, and distribute your User Content in connection with the Website
  • Understand that User Content may be publicly visible once approved
  • Acknowledge that the Operator may retain approved User Content even if you delete your account

You retain ownership of your User Content, but the license granted above allows the Operator to display it on the Website.

10. Content Standards

User Content must not:

  • Contain false, misleading, or defamatory statements
  • Include personal attacks, harassment, or threats against individuals
  • Disclose personal information about other individuals without consent
  • Contain hate speech, discriminatory content, or obscene material
  • Include spam, advertisements, or promotional content
  • Violate any applicable laws or regulations
  • Infringe on any third-party intellectual property rights
  • Be submitted for buildings where you have not lived or had a genuine rental experience

Reviews should reflect your genuine experience as a tenant or prospective tenant.

11. Content Moderation

All User Content is subject to review before being published. The Operator reserves the right to:

  • Approve, reject, or remove any User Content at its sole discretion
  • Edit User Content only for formatting purposes (content substance will not be altered)
  • Remove previously approved content that is later found to violate these Terms
  • Suspend or terminate accounts of users who repeatedly violate Content Standards

The Operator is not obligated to publish any User Content and may reject submissions without explanation.

12. Disclaimer for User-Generated Content

User Content represents the opinions and experiences of individual users and does not represent the views of the Operator. The Operator does not:

  • Verify the accuracy of User Content
  • Endorse any statements made in User Content
  • Guarantee that User Content is complete, accurate, or reliable
  • Accept liability for any decisions made based on User Content

You should independently verify any information before making decisions based on User Content.

13. Indemnification

You agree to indemnify, defend, and hold harmless the Operator from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses arising from: (a) your use of the Website; (b) your violation of these Terms; (c) your violation of any third-party rights, including without limitation any property, privacy, or intellectual property rights; or (d) any User Content you submit, including any claims that your User Content infringes on third-party rights or is defamatory.

14. Account Termination

You may delete your account at any time by contacting us. The Operator may suspend or terminate your account at any time, with or without cause, including but not limited to:

  • Violation of these Terms
  • Submission of false or misleading User Content
  • Abusive behavior toward other users or the Operator
  • Suspected fraudulent activity

Upon termination, your right to use the Website will immediately cease. Previously approved User Content may remain on the Website.

15. Modifications to Service and Terms

The Operator reserves the right to modify, suspend, or discontinue the Website at any time without notice. The Operator also reserves the right to modify these Terms at any time. Continued use of the Website after any modifications constitutes acceptance of the updated Terms.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Website shall be resolved exclusively in the courts located in New York County, New York.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Contact

For questions about these Terms, please contact: ror@ror.fm